Terms and Conditions

Terms and Conditions

Welcome to Hello Liya. These Terms and Conditions govern your use of our website and services, including the registration, login, and subscription to our online English learning assistant. By accessing and using Hello Liya, you agree to comply with these terms. Please read them carefully before proceeding with any transactions or using our services.

Use of the Website

a. Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

b. Accurate Information: You agree to provide accurate and current information during the registration and subscription process.

c. Prohibited Use: You may not use our website for any unlawful or unauthorized purposes, including any activities that violate the rights of others or that disrupt the operation of our services.

Subscription and Payments

a. Subscription Offer: By subscribing to Hello Liya, you are making an offer to use our services under the terms of the selected subscription plan.

b. Right to Refuse: We reserve the right to refuse or cancel any subscription for any reason, including but not limited to service availability, errors in pricing or service information, or suspected fraudulent activity.

c. Payment Authorization: You agree to provide valid and up-to-date payment information and authorize us to charge the total subscription amount, including applicable taxes, to your chosen payment method.

d. Payment Processing: Payments are securely processed through PayHere, a trusted third-party payment gateway. We do not store or have access to your full payment details.

e. Auto-Renewal: Please note that our subscription services do not include automatic renewal. You will need to manually renew your subscription when it expires.

Account Management

a. Account Deletion: Please note that account deletion is not currently available. If you wish to stop using our services, you may cancel your subscription.

b. Service Continuity: We strive to ensure continuous access to our services. However, we do not guarantee uninterrupted access and may perform maintenance or updates that temporarily affect availability.

Intellectual Property

a. Ownership: All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of Hello Liya or its licensors.

b. Usage Restrictions: You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

a. General Disclaimer: In no event shall Hello Liya, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the subscription to our services.

b. No Warranty: We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the services offered on our website.

Amendments and Termination

a. Right to Modify: We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

b. Service Termination: We reserve the right to terminate your access to our services if you violate these Terms and Conditions.